Terms & Conditions

- Terms and conditions of use of the website and online store - minikyomo.com

This page contains the terms and conditions applicable to all orders placed on minikyomo.com. By placing your order, you enter into an agreement with us and accept our terms and conditions.

Please read them carefully and if you have any doubts or suggestions, you can always contact us through hello@minikyomo.com, we will be happy to help you.

ARTICLE 1. Description of the seller :

MINI KYOMO is a brand owned by : AURELIE ROBIN MK

The minikyomo.com website is edited by AURELIE ROBIN MK

AURELIE ROBIN MK is a SASU registered with the RCS, number 932 213 960 (R.C.S. Nanterre) and established at 10 rue de billancourt - 92100 Boulogne Billancourt - France

Email : aurelie@minikyomo.com

ARTICLE 2 - Scope of the General Terms and Conditions of Sale

These General Terms and Conditions of Sale apply, without restriction or reserve, to all sales concluded by AURELIE ROBIN MK (“The Seller”) with consumers and non-professional buyers (“The Customers or the Customer”) (also referred to individually as “a Party” and collectively as “the Parties”) wishing to acquire the products offered for sale by the Seller (“The Products”) on the www.minikyomo.com website.

They specify, in particular, the conditions for ordering, payment, delivery and management of any returns of Products ordered by Customers.

These General Terms and Conditions of Sale may be supplemented by special conditions, set out on the website, prior to any transaction with the Customer.

These General Terms and Conditions of Sale apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels.

These General Terms and Conditions of Sale are systematically communicated to all Customers prior to placing an order, and shall prevail, where applicable, over any other version or any other contradictory document.

They are accessible at all times on the www.minikyomo.com website.

The Customer declares that he has read and accepted these General Terms and Conditions of Sale before placing his order. Validation of the order by the Customer implies unreserved acceptance of these General Terms and Conditions of Sale.

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website at the time the order is placed.

Modifications to these General Terms and Conditions of Sale are enforceable against users of the www.minikyomo.com website from the date they are posted online, and cannot be applied to transactions concluded previously.

ARTICLE 3 - Products offered for sale

The Products offered for sale on the www.minikyomo.com website are as follows: Watches, Watchbands, Necklaces, Backpacks and gift cards valid on the site.

The main characteristics of the Products, including all the substantial information required by the applicable regulations and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the www.minikyomo.com website in the product sheets.

The choice and purchase of a Product are the sole responsibility of the Customer.

The photographs and graphics presented on the www.minikyomo.com website are not contractual and do not engage the responsibility of the Vendor.

The Customer must refer to the description of each Product in order to know its properties, essential characteristics and delivery times.

Product offers are subject to stock availability, as specified when the order is placed.

In the event of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.

For all Products shipped outside the European Union and French overseas departments and territories, the price will automatically be calculated exclusive of tax on the invoice. Customs duties or other local taxes, import duties or state taxes may be payable. They are the sole responsibility of the Customer.

In the absence of proof to the contrary, the data recorded in the Vendor's computer system constitutes proof of all transactions concluded with the Customer.

In accordance with the French Data Protection Act of January 6, 1978, reinforced and supplemented by the RGPD (General Data Protection Regulation) which came into force on May 25, 2018, the Customer has, at any time, a right of access, rectification, opposition, deletion and portability of all his personal data by writing, by mail and proving his identity, to The Vendor's address, mentioned above.

ARTICLE 4 - Orders

4-1 . Placing an order

It is the Customer's responsibility to select the Products he/she wishes to order on the www.minikyomo.com website, as follows:

Go to the product page of the desired product and add it to the basket.

By going to the basket, the Customer can check the details of his order, its total price and correct any errors before confirming his acceptance. It is the customer's responsibility to check the accuracy of the order and to report or rectify any errors immediately.

To complete your order, you must follow the online purchasing procedure and accept payment, by clicking on the option to confirm your card details. Once you have completed this step, you will receive an e-mail confirming acceptance of your order.

The registration of an order on the www.minikyomo.com website is completed when the customer accepts the present General Terms and Conditions of Sale by ticking the appropriate box and validates the order. This validation implies acceptance of the entirety of these General Terms and Conditions of Sale, as well as the general terms and conditions of use of the www.minikyomo.com website.

The sale is final only after the Vendor has sent the Customer confirmation of acceptance of the order by e-mail, which must be sent without delay, and after the Vendor has collected the full price due.

Any order placed, validated by the Customer and confirmed by the Vendor, under the conditions and according to the methods described above, on the www.minikyomo.com website constitutes the formation of a contract concluded remotely between the Customer and the Vendor.

The Vendor reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

4-2 . Order modification

Once confirmed and accepted by the Vendor, under the conditions described above, the order cannot be modified.

4-3 . Order cancellation

Once confirmed and accepted by the Vendor, under the conditions described above, the order cannot be cancelled, except in the event of the exercise of the right of retraction or in cases of force majeure.

ARTICLE 5 - Prices

The Products are supplied at the current prices shown on the www.minikyomo.com website at the time the order is registered by the Vendor.

Prices are expressed in Euros, excluding and including VAT.

These prices are firm and non-revisable during their period of validity, as indicated on the www.minikyomo.com website. The Vendor reserves the right, outside this period of validity, to modify prices at any time. They do not include processing, shipping, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the www.minikyomo.com website and calculated before the order is placed.

If the Customer requests a faster or more expensive shipping method than standard shipping, the additional processing, shipping, transport and delivery costs, as calculated prior to validation of the order by the Customer, shall be borne in full by the Customer.

For all Products shipped outside the European Union and French Overseas Departments and Territories, the price will automatically be calculated exclusive of tax on the invoice. Customs duties or other local taxes, import duties or state taxes may be payable. They are the sole responsibility of the Customer.

The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.

An invoice is issued by the Vendor and given to the Customer upon delivery of the Products ordered.

ARTICLE 6 - Terms of payment

The Products offered by the Vendor are delivered to the Customer in exchange for a price.

Terms of payment for Products ordered

The price is payable in cash, in full, on the day the order is placed by the Customer.

The preparation and dispatch of the order by the Vendor and the delivery of the Products ordered will begin upon receipt of payment.

The following payment methods are available:

- by credit card: Carte Bancaire, Visa, MasterCard, American Express,

- Paypal

Payment is irrevocable, except in the event of fraudulent use of a card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding sums.

ARTICLE 7 - Delivery of Products ordered

Your order will be delivered to the address indicated in your order. Unfortunately, we are unable to modify a delivery address once the order has been dispatched.

If, for any reason, delivery is delayed, we will inform you as soon as possible, even if an item is out of stock.

If, for any reason whatsoever, we are unable to supply the products listed in the order, the seller will refund the amount you paid for the unavailable product.

The Products ordered by the Customer will be delivered in Metropolitan France, in the EU or outside the EU within a maximum of 5 to 7 days from dispatch of the order.

Except in special cases or when one or more Products are unavailable, the Products ordered will be delivered in a single shipment.

The Vendor undertakes to use its best efforts to deliver the Products ordered by the Customer within the time limits specified above.

However, these times are given as an indication only.

Deliveries are made by an independent carrier to the address given by the Customer at the time the order is placed and to which the carrier has easy access.

The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the Vendor in the event of non-delivery of the goods transported.

ARTICLE 8 - Returns

In accordance with the legal provisions in force, the Customer has a period of 15 days from the date of receipt of the parcel to return the products purchased. You are responsible for the cost of returning the goods, and we advise you to use a certified postal service so that you can track your parcel.

If AURELIE ROBIN MK has made an error concerning your order, we will assume the shipping costs. In this case, please contact us as soon as possible at hello@minikyomo.com.

AURELIE ROBIN MK will not accept the return of products that have been used, washed, unlabeled, damaged or not in their original packaging. For this reason, we ask you to be careful with the product until you return it.

AURELIE ROBIN MK reserves the right to check products carefully before accepting any exchange or return. We will only refund products that are in the original condition as shipped.

If you wish to return your item(s), please first contact us by e-mail at aurelie@minikyomo.com.

Refunds will be made within 14 days of notification to the Seller of your decision to cancel. Only the price of the Product(s) purchased will be reimbursed, and the cost of returning the Product(s) will be borne by the Customer.

ARTICLE 9 - Seller's liability - Warranty

The Products sold on the www.minikyomo.com website comply with the regulations in force in France, and their performance is compatible with non-professional use.

Products supplied by the Vendor are covered by law and without additional payment, independently of the right of withdrawal, in accordance with legal provisions,

- the legal guarantee of conformity, for Products which appear to be defective, spoiled or damaged, or which do not correspond to the order,

- the legal warranty against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,

9-1 . Legal warranty of conformity

The Vendor undertakes to deliver goods that conform to the contractual description and to the criteria set out in Article L217-5 of the French Consumer Code.

AURELIE ROBIN MK guarantees its watches against any manufacturing defect in the movement for a period of two years from the date of purchase.

For this guarantee to be effective, it is essential to keep the document or proof of purchase given to you by AURELIE ROBIN MK.

Please note that repairs/replacements will not be processed under warranty in the following cases:

- Failure or damage caused by misuse or neglect (dents, crushing, broken glass, etc.)

- Failure or damage caused by unjustifiable repair or customization.

- Aesthetic changes due to normal wear and aging (minor scratches, alteration of case/bracelet color, detachment of plating).

- damage caused by accidents.

- If no proof of purchase is available

- Battery replacement, when the battery no longer functions.

- Purchases made from online auction sites or other unauthorized retailers.

In the event of a manufacturing problem, the seller will replace the product or, if the product is no longer sold, offer an equivalent product within 14 days of receipt of the non-compliant product.

ARTICLE 10 - Protection of personal data

Pursuant to Law 78-17 of January 6, 1978, amended by Law n°2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer is necessary for the processing of his/her order and the preparation of invoices, in particular. They are also collected after customer acceptance if the customer subscribes to the newsletter on the www.minikyomo.com website.

This data may be communicated to any of the Vendor's partners responsible for executing, processing, managing and paying for orders.

The processing of information communicated via the www.minikyomo.com website complies with legal requirements for the protection of personal data, and the information system used ensures optimum protection of such data.

In accordance with current national and European regulations, customers have the right to permanent access, modification, rectification, opposition, portability and limitation of the processing of information concerning them.

This right may be exercised under the terms and conditions defined on the www.minikyomo.com website.

ARTICLE 11 - Intellectual property

AURELIE ROBIN MK is the owner of the www.minikyomo.com website and its content. This includes documentation, images, typefaces, design, music, software, code and format scripts. The material contained in the site is protected by copyright. Reproduction, modification, transmission, republication and/or redistribution to third parties for commercial purposes is strictly prohibited without the express written permission of AURELIE ROBIN MK.

AURELIE ROBIN MK does not authorize the use of the content of the website or the brand for any purpose other than those mentioned above.

The content of the www.minikyomo.com website is the property of the Seller and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 12 - Unforeseen circumstances

In the event of a change in circumstances unforeseeable at the time of conclusion of the contract, in accordance with the provisions of article 1195 of the French Civil Code, the Party which has not agreed to assume the risk of excessively onerous performance may request renegotiation of the contract from its co-contractor.

ARTICLE 13 - Force majeure

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations as described herein is due to a case of force majeure, within the meaning of article 1218 of the French Civil Code.

ARTICLE 14 - Applicable law - Language

These General Terms and Conditions of Sale and the operations arising therefrom are governed by French law.

French law will be applicable to any action carried out on our website as well as to any purchase made through it, the settlement of any dispute being subject to the French courts.

They are written in French. Should they be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.

ARTICLE 15 - Disputes

All disputes arising from the purchase and sale operations concluded in application of the present general terms and conditions of sale, concerning their validity, interpretation, execution, termination, consequences and consequences, and which cannot be resolved between the Vendor and the Customer, shall be submitted to the competent courts under the conditions of common law.

The Customer is hereby informed that he may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consom. art. L 612-1) or with the existing sectoral mediation bodies, the references of which are given on the website “Indicate website”, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

If the dispute has to be brought before the courts, we remind you that, in application of article L 141-5 of the Consumer Code, the consumer may choose to bring the matter before one of the courts having territorial jurisdiction under the Code of Civil Procedure, or before the court of the place where he or she lived when the contract was concluded or when the harmful event occurred.

You are also reminded that, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union.

ARTICLE 16 - Pre-contractual information - Customer acceptance

The Customer acknowledges having been informed by the Vendor, in a legible and comprehensible manner, by means of the present General Terms and Conditions of Sale, prior to his/her immediate purchase or the placing of the order and in accordance with the provisions of article L 221-5 of the French Consumer Code:

- on the essential characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity enabling him to acquire the products with full knowledge of the facts, in particular with regard to their conditions of use. The photographs and graphics presented are not contractual and do not engage the responsibility of the Vendor. The Customer must refer to the description of each Product in order to know its properties and essential particularities.

- Product prices

- the terms of payment, delivery and performance of the sales contract;

- in the absence of immediate execution of the sale, the delivery times for the Products ordered;

- the Vendor's identity and contact details;

- the existence and implementation of guarantees

- the possibility of recourse to a consumer mediator

- the right of withdrawal (existence, conditions, time limit, procedures for exercising this right).

- accepted means of payment.

The fact that a Customer places an order on the www.minikyomo.com website implies full acceptance of these General Terms and Conditions of Sale, as well as the obligation to pay for the Products ordered, which is expressly recognized by the Customer, who notably waives the right to invoke any contradictory document, which would be unenforceable against the Vendor.

- Privacy policy -

By making purchases on our website, you have been informed and you have given your consent for your personal data to be included in the file known as the “customer database”, previously communicated to the French data protection agency, and managed under the responsibility of MINI KYOMO.

Your information will be stored in a secure database and will not be shared with third parties.

We will use your information to send you the newsletter, but you are always free to unsubscribe from the newsletter at any time.

Cookie policy

What are cookies?

Cookies are small files stored on a user's computer. They are designed to contain a small amount of data specific to a particular client and website, and can be viewed either by the web server or by the client's computer. This enables the server to provide a page tailored to a particular user, or the page itself may contain a script which is aware of the data contained in the cookie and is therefore able to pass on information from one visit to the next of the website (or a related site). When you visit our website, we use first- and third-party cookies. Cookies enable the website to recognize you and keep track of your preferences. Source : whatarecookies.com

Personal information we collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the web pages or products you visit, the web sites or search terms that referred you to the site and how you interact with the site. This automatically collected information is called “device information”.

We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log files” track actions taken on the site and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, date and time.
- Web beacons”, ‘tags’ and ‘pixels’ are electronic files used to record information about how you navigate the site.